About us

An introduction

Our agency. Your agency.

Keen is a full service digital marketing agency based on the Wirral, near Cheshire. We provide branding, websites and digital marketing.

We forge long-lasting partnerships with brands that we believe in and who see the value in what we do.

The digital world is fast-paced and complex – let us help you through it. We’ve helped many businesses grow through digital marketing and we can do the same for you.

We like to think our approach is pretty unique. Read on to find out how we work and the values we stand for.

How we work

Always for the greater good

We view ourselves as part of your team working with you, rather than for you, towards the same goal. Our main role is to help you get the most from your digital marketing budget – placing ourselves where we can add the most value – and always striving to improve to provide you with an increasing return on your investment.

Results

The driving force behind everything that we do is to provide results for our clients. And by results, we don’t just mean impressions & clicks, but actual, tangible results that aim to make your business more profitable and increasingly so. We have a proven track record of positively impacting the bottom line.

Culture

We believe in communication and transparency, and aim to never leave our clients in the dark about what we’re doing for them and the results achieved. We provide regular updates and reports, with feedback, so that you understand what we’re doing, why we’re doing it, and what we’re planning next.

Core values

Things we believe in

Always improve

We thrive in an industry that’s ever-changing and never get tired of asking ourselves, “How can we improve that?” or “What if…” We’re always improving or learning to improve.

Most of the magic in our industry happens at a granular level, after testing numerous ideas. In other words we get stuck right in, and keep digging!

Knowledge

Before we do anything else, we immerse ourselves in your business to determine where we can add the most value and to learn as much as we can. Our goal is to help you reach yours – and everything begins from defining where you are now, where you want to be, and how we’re going to get there.

We also impart our knowledge onto you, empowering you, which makes for an increasingly effective team.

Honesty

This is a deal-breaker for most relationships and here is no exception. We treat everyone how we’d want to be treated ourselves, which means putting you first, admitting mistakes if they happen, and being open and transparent.

If we don’t think we’re a good fit for your business, we’ll say so. Our client relationships are meaningful and built on trust.

Measurement

Too many businesses have no idea where their customers are coming from and which efforts and channels are the most profitable. All digital marketing efforts should be measured to gauge performance and provide insights for continual improvement.

All our projects begin with a clear strategy and plan, with benchmarks in place to measure success.